L-R: Tara O'Hanlon, Lucy McQuaid, ?? and Gemma Murphy
We are absolutely delighted to share the exciting news that Jack Murphy Jewellers has been recognised with not one, but two prestigious awards at the Newry Chamber Business Awards 2025:
✨ Best Use of Digital Marketing
✨ Best Customer Service (Independent Retailer) – with a 100% Mystery Shop Score
This double achievement is a true reflection of our ongoing commitment to innovation, excellence and the personal service that sits at the heart of everything we do.
Best Use of Digital Marketing
Winning this award celebrates the hard work and creativity of our team in embracing the digital space. From engaging social media campaigns and innovative online experiences, to connecting with our customers across platforms in meaningful ways, our aim has always been to bring the luxury and elegance of Jack Murphy Jewellers to you, wherever you are.
We have worked hard to ensure brand cohesion across all platforms, replicating the strong identity we have proudly built on the high street since 1972. Our digital presence is not just about showcasing jewellery, it’s about listening to our community, valuing feedback from our loyal following and creating experiences that feel personal and meaningful.
Best Customer Service – 100% Mystery Shop Score
Achieving a perfect 100% mystery shop score and being named Best Customer Service (Independent Retailer) is a milestone we are incredibly proud of. Customer service has always been at the heart of Jack Murphy Jewellers, and this award reflects the consistency, passion and professionalism that our team delivers every day.
Since opening our doors in 1972, we’ve built our reputation on trust, expertise and genuine care for our customers. Every interaction (whether it’s helping someone find the perfect engagement ring, servicing a treasured heirloom, or offering guidance online) matters deeply to us.
We listen closely to our customers and adapt to their needs, ensuring every visit feels personal and memorable. Just as importantly, we strive to match the warmth and expertise of our in-store experience with the same high standard online, so that whether you’re stepping into our showroom or browsing from home, you feel equally valued and supported.
Celebrating Together
These awards are shared successes. They belong to our dedicated team who continually go the extra mile, and to our loyal customers who choose Jack Murphy Jewellers for life’s most special moments. We’re proud to represent Newry in such a strong field of businesses and are inspired to keep pushing standards higher.
Here’s to another year of innovation, excellence and unforgettable customer experiences.
L-R: Tara O'Hanlon, Cathal Murphy, Gemma Murphy and Lucy McQuaid