Christmas Returns Extension!
We understand that sometimes it's hard to pick a gift for someone, and the worry that they will love it as much as you do! Just to make it that much easier - as of Monday the 17th of November (17/11/2025), we've extended our returns window!
*Anything that you've purchased from us from Monday the 17th of November, can be returned up until Saturday, 31st of January, 2026 (31/01/2026). Normal returns T&C's and restrictions still apply, please see below for a brief explanation:
*Our normal returns restrictions still apply, we're unable to accept returns from select items, such as;
- Earrings (This excludes earrings that haven't had the hygiene seals removed)
- Personalised items e.g engravings, altered with charms or other forms of personalisation etc.
- Items that have been altered or 'specially' ordered for you in particular
- Any items that show signs or wear or aren't in the same condition that were sold
- All services and vouchers.
To be eligible for a refund, your item must be unused and in the same condition that you received it. It must also be in the original packaging and returned with the original receipt and/or proof of purchase to our Newry showroom.
For any queries regarding our returns process, these exclusions or anything else, please email us at ecommerce@jackmurphyjewellers.com.
For our full Returns & Refund Policy, please see here.